Privacy Policy

Effective Date: 16-04-2025
Last Updated: 16-04-2025

Welcome to Q2Q QuettaQ Platform 3.0 (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how your information is collected, used, and disclosed when you use our mobile application or website, especially in connection with:

• Google Login
• Crypto wallet creation/import (via ethers.js)
• Product purchases on quettaq.com
• Coupon QR code redemption
• Wallet management

This policy complies with the Personal Information Protection Act (PIPA) of the Republic of Korea.

1. Information We Collect

• Google Account Info: Email address, Display name, Profile photo (if available)
• Wallet Data: Public wallet addresses, transaction history (within the app only)
• QR Code Redemption: Coupon code, QR scan timestamp, credited wallet address
• Device & Usage Data: IP address, anonymized device ID, crash reports

Note: We do not store or transmit private keys or mnemonic phrases. All wallet data is securely stored locally on your device.

2. Purpose of Collection and Use

• Authenticate via Google login
• Create or import wallets securely
• Process payments on quettaq.com
• Redeem coupons and credit coins to wallets
• Allow wallet management and multi-wallet support
• Improve app functionality and security

3. Retention and Destruction

We retain your data only for the period necessary to serve the purposes stated. Upon request or account deletion, all data is erased from our systems, and wallet data is deleted locally from the device.

4. Sharing and Disclosure

We do not share or sell your personal information, except in the following cases:

• Legal obligations in South Korea
• Your explicit consent
• Public blockchain transactions using your wallet address

5. Your Rights

• Access, correct, or delete your personal data
• Withdraw consent to data processing
• Request suspension of processing
• File complaints with the Personal Information Protection Commission (PIPC)

6. Data Security

We employ encryption, device-level storage protection, and periodic audits. Wallet data such as private keys or mnemonics are never stored on our servers.

7. Cross-Border Data Transfers

Some analytics or authentication services may be hosted outside Korea. We ensure all third-party vendors maintain equivalent or higher data protection standards.

8. Children’s Privacy

Our services are not intended for individuals under the age of 14. If you suspect your child has provided personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy. Any changes will be notified within the app or on the website along with a revised effective date.

10. Contact Us

If you have any questions or requests regarding your data, please contact our Data Protection Officer:

Name: Jacob Ko

Email: ceo@multilabs.co.kr

Phone: 1544-8601

Address: IKP 406-ho, 7, Heolleung-ro, Seocho-gu, Seoul, Republic of Korea (06792)